Privacy Policy

Andorra Resident is committed to the highest standards of data protection and transparency. This policy outlines our practices regarding the collection, use, and safeguarding of personal data in compliance with the Andorran Llei 29/2021 (LQPD) and the EU General Data Protection Regulation (GDPR).

1. Data Controller Information

The entity responsible for the processing of your personal data is:

Andorra Resident

NRT: L-716421-X

C/Prat de la Creu, 59-65, Esc. A, Piso 4, Despacho 1A

AD500 Andorra la Vella, Principality of Andorra

Email: info [at] andorraresident [dot] com

2. Categories of Data Collected

We process the following categories of personal data depending on your interaction with our platform:

Identity Data: Full name, nationality, and residency status.
Contact Data: Email address, telephone number, and preferred language.
Financial Data: Gross annual income and marital status (provided voluntarily via our Tax Calculator).
Professional Data: Employment status and business goals (provided via the Eligibility Quiz).
Technical Data: IP address, browser type, device information, and usage patterns collected via cookies.

3. Purpose and Legal Basis for Processing

Purpose	Legal Basis
Providing residency and tax assessments	Performance of a contract / pre-contractual measures
Responding to inquiries and consultations	Legitimate interest
Sending newsletters and legal updates	Explicit consent
Website optimization and security	Legitimate interest

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Consultation data is typically retained for 5 years following the end of the professional relationship.

5. International Data Transfers

As a firm based in Andorra, we ensure that any data transferred outside the Principality or the European Economic Area (EEA) is protected by adequate safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the relevant data protection authorities.

6. Your Rights

Under the LQPD and GDPR, you possess the following rights:

Access

Request a copy of the personal data we hold about you.

Rectification

Request correction of inaccurate or incomplete data.

Erasure

Request deletion of your data ('right to be forgotten').

Portability

Request transfer of your data to another service provider.

Objection

Object to processing based on legitimate interests.

Restriction

Request suspension of data processing in specific scenarios.

To exercise any of these rights, please contact our Data Protection Officer at info [at] andorraresident [dot] com.

7. Security Measures

We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.

8. Service Providers Who Process Your Data

We do not sell personal data. We share it only with the providers below, who process it on our instructions and on our behalf, and with professional advisers where your matter requires it.

Supabase: Database, authentication and document storage for enquiries, client accounts and files.
Vercel: Website hosting and delivery, including server logs containing IP addresses.
Resend: Delivery of transactional email and newsletters.
Make and HubSpot: Passing contact-form and questionnaire details into our customer records (CRM).
Klaviyo: Newsletter subscriber management and campaigns. Marketing consent only.
Google Analytics 4: Aggregate usage measurement with IP anonymisation. Analytics consent only.
Sentry: Error monitoring. Captures technical data at the moment an error occurs.
Meta Pixel and LinkedIn Insight: Advertising measurement, loaded only when enabled and only with marketing consent.